Simplify Customer Engagement in BFSI Industry Through CPaaS
CPaaS platforms integrate seamlessly with your business applications to allow for effective customer communications without the need for backend development. With new technologies that offer rules-based orchestration, you'll learn some examples how each message can be designed to follow a workflow with built-in logic, real-time decision-making and fallback rules, ensuring successful delivery to your customer for optimal engagement.
In this recent webinar replay, especially for Banking and Finance industries, you will learn how:
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A secure and reliable delivery of real time messages such as One-Time Password (OTP) to increase your brand credibility
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Conversation applications enhance the customer care and experience that is important for service industry
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Wide range of engagement channels ensure delivery of customer first messages that is a critical success factor for industry every second counts.
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And more!
Speakers include:
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Voon Tat Choong, Enterprise Solution Engineer, Syniverse Technologies Asia Pacific
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Edmond Seet, Enterprise Sales Director, Syniverse Technologies Asia Pacific
If you have any questions after watching this video, please do not hesitate to contact us. We hope you enjoy and please reach out anytime to have a conversation on how Syniverse can help you achieve your personalized business goals.
Syniverse/Callbox APAC CPaaS Webinar Replay, August 2021
