Effective customer communications

CPaaS platforms integrate seamlessly with your business applications to allow for effective customer communications without the need for backend development. With new technologies that offer rules-based orchestration, you'll learn some examples how each message can be designed to follow a workflow with built-in logic, real-time decision-making and fallback rules, ensuring successful delivery to your customer for optimal engagement.

In this recent webinar replay, especially for Banking and Finance industries, you will learn how:

  • A secure and reliable delivery of real time messages such as One-Time Password (OTP) to increase your brand credibility

  • Conversation applications enhance the customer care and experience that is important for service industry

  • Wide range of engagement channels ensure delivery of customer first messages that is a critical success factor for industry every second counts.

  • And more!

Speakers include:

  • Voon Tat Choong, Enterprise Solution Engineer, Syniverse Technologies Asia Pacific

  • Edmond Seet, Enterprise Sales Director, Syniverse Technologies Asia Pacific

Now, thanks to this on-demand replay, you can take it in for the first time anytime you like – or have another look to dig deeper into our offering and think about how it might benefit your business.