One of the most significant threats to businesses today is account takeover fraud. Account takeover attacks occur when fraudsters use stolen login credentials to access a legitimate user's account. These attacks can have severe consequences for businesses, including financial losses, damage to brand reputation, and loss of customer trust.

Account takeover attacks are often difficult to detect because fraudsters may use the same login credentials that the legitimate user uses. Therefore, businesses must implement robust security measures to prevent account takeover attacks from occurring.

One effective solution is Account Takeover Detection. This solution uses advanced technologies to analyze user behavior and detect anomalies that may indicate fraudulent activity. For instance, if a user suddenly logs in from a different device or location, Account Takeover Detection can flag the account for further investigation.

By preventing fraud from happening with Account Takeover Detection, your business will:

•Protect brand image

•Reduce Customer Care escalations

•Decrease fraud losses

As businesses interact with customers on a larger scale, it becomes increasingly challenging to detect impersonated accounts. This is especially concerning because account takeover attacks can grant hackers unauthorized access to multiple user accounts, unlike stolen credit cards, which only provide access to one account. These attacks can cause significant damage if left undetected and unresolved, ultimately leading to a data breach.

Think about how many apps and websites—like WhatsApp, and Facebook Messenger—require phone number verification. If a hacker gains control of your mobile phone number, they can receive those verification texts, and even send or receive calls.

Syniverse enables businesses to seamlessly verify whether a high-risk event occurs for a mobile number to prevent ATO fraud incidents from occurring. High risk events checked include:​

• SIM change​
  

• Number Porting​
  

• Call Forwarding

Not all activity is fraudulent, and too much customer engagement over trivial false positives can damage your customer relationships. When it comes to ATO fraud detection, accuracy is essential to creating a positive customer experience. You need to be able to maximize security without bombarding your customers with security checks at every turn.

With Account Takeover Detection we ensure you only engage your customer when necessary by differentiating between high risk and low risk threats with a configurable risk window and timestamp data.