Messaging

Engage smarter, not harder with RCS Business Messaging (RBM)

Interactive. Verified. Personalized. Revolutionize customer communication with RBM.

What’s your message to the world? With Syniverse’s RBM solution, it’s more than just text. Deliver personalized, trusted, and interactive messages that captivate and convert. From rich media to real-time analytics, we’ve got everything you need to create impactful conversations — right where customers are.

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Impact

90%

Rich messages are opened within 15 minutes¹

Reach

50%

Expected RBM traffic growth by 2026²

Growth

$8.7B

Expected total revenue in 2029³

How it Works

Deliver messages that matter

Add momentum to your messaging — with RBM’s rich, real-time communication tools.

Every message is an opportunity. Syniverse’s RBM turns that opportunity into action with interactive buttons, rich media, and trusted delivery. Create lasting connections that drive results and build trust.

Why RBM

Communication built for the digital age

More connection. Less complication.

Syniverse’s RBM makes it easy to create impactful messaging experiences, combining cutting-edge features with unmatched trust and support.

Make Every Interaction Count

Use rich media and interactive buttons to engage customers where it matters most — on their phones.
Expert Guidance

Seamlessly onboard, scale your messaging, and discover new use cases with our RBM Professional Services.
Build Trust with Verified Profiles

Show your customers they can rely on you with authenticated sender identities and trusted messaging.
Optimize with Real-Time Insights

Track performance with detailed analytics, helping you refine your strategies for maximum impact.
Unified Branding Experience

Maintain consistent messaging across SMS, email, apps, and more, while ensuring that customers always have access to the best possible experience.
Handle Inquiries in Real-Time

Reduce response times and boost customer satisfaction with real-time chat features. Quick resolutions, memorable experiences, greater loyalty.