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Insight
New Product Release: Global Services
With Syniverse Global Services we digitally transform your customer engagement strategy. With 30 years of experience in mobile, an extensive engagement portfolio, global reach, and reputation as a mobile messaging leader, our experts assess your current customer communications strategy and create an executable roadmap to deliver a seamless and innovative customer experience with a consistent voice across all mobile communication channels.
They are broken down in to two categories:
Mobile Messaging and Engagement services
- Strategic Mobile Engagement Services
- Current state analysis
- Competitive and SWOT analysis
- Campaign strategy
- Roadmap development
- Customer acquisition strategy
- Mobile Campaign Management Services
- Target list segmentation
- Content creation
- Campaign scheduling
- Channel selection
- Campaign measurement and optimization
- Message Assurance Services
- Message quality control
- Route quality analysis
- Route assessments
- Proactive route testing
- Multi-language message evaluation
Network Services
- Network Security Services
- Vulnerability scanning
- Vulnerability remediation
- Penetration testing
- Network security assessment reporting
- Network security planning
- Network Surveillance Services
- Network monitoring (24x7x365)
- Fault detection and isolation
- Reporting
- Event management