FacebookTwitterLinkedIn skip to content

Customer Support

How can we help?

Customer Support Options

Find the support you need

Welcome to Customer Support! Here you’ll find contact information for pointing requests, corporate office inquiries, ethics, and general customer support. 

  1. Contact Customer Support

    24 hours a day, 7 days a week, our multilingual team is ready to support your business from around the world. Email us at customersupport@syniverse.com or give us a call. 

    +1 (800) 892-2888 

    U.S. and Canada (Toll Free) 


    +1 (813) 233-7860 

    Outside U.S. and Canada (Toll Free) 

  2. Porting and Number Portability

    Need help using a Syniverse portal or need port request support? The options below can connect you with the right person. 

     

    To reach the port request and response help desk: 1-888-338-7678  

    To request a port, email us at portresponse@syniverse.com 

    To establish, change or update a trading partner, email us at tradingpartner@syniverse.com 

     

     

  3. Strategic Partner Alliance Information

    Looking for more information on our Strategic Partner Program? Head to our Partners to explore a partnership opportunity. 

     

    Visit our Partners page to learn more. 

     

  4. Ethics and Compliance Reporting

    Visit our Syniverse Ethics and Compliance page for any concerns regarding Syniverse's business conduct, accounting, internal accounting controls, auditing matters, or other situations in which fraud or unethical behavior are suspected.  

     

    Visit our Ethics & Compliance page to report or check the status of an incident and find additional contact information. 

  5. Corporate Office

    If you need to speak with someone in our corporate office, including Human Resources, please call our main phone number at 1-813-637-5000.