Syniverse’s Intelligent Engagement communications platform
At any given time, there are political upheavals, natural disasters, security threats, and economical disturbances occurring that can impact the continuity of your business. And in a world that is connected more than ever, employees and customers expect a higher level of transparency and constant communication–no matter where they are. That’s why it’s crucial to have an omni-channel communications solution that enables your business to reach all those affected, at a moment's notice, with ease and minimal disruption.
Emergencies are unavoidable. But no matter how large or small an unexpected event may be, your employees and customers will still expect to be able to communicate. And that's exactly why it is so vital to have crisis management protocol in place, and also why we're here to help.
90% of consumers say they are likely to shop with a brand that responds well to a crisis. - Markets Insider
77% of first responders use smartphones to manage emergency incidents. - ZinWave
53% of consumers expect a brand’s response within an hour of a crisis. 34% expect a response in 30 minutes. - Business Insider
