CPaaS platforms integrate seamlessly with your business applications to allow for effective communications without the need for backend development. With new technologies that offer rules-based orchestration, you'll learn how each message can be designed to follow a workflow with built-in logic, real-time decision-making and fallback rules, ensuring successful delivery to your customer for optimal engagement.

In this webinar, Rick will cover:

• Integrations and Connections
• Message orchestration
• Engagement channels
• Conversation applications
• Identity and consent solutions
• And more!