LATEST POSTS
Build a Tailor-Made A2P Messaging Solution for Your Business | Syniverse
Best Practices for Selecting an Omnichannel A2P Messaging Solution In an omnichannel world, how do you get a tailor-made A2P messaging solution? The first step is to ensure you’re reaching your customers on the channel that’s most convenient for them. That starts by...
Why You Need Multi-Factor Authentication | Syniverse
Multi-Factor Authentication (MFA) is now an essential part of every digital experience. While we are all used to passwords, we previously only used MFA when logging into select services such as banking or work VPNs. However, due to increased digital fraud, MFA is now...
Uncover the Culprit Behind Split Messages and Keep Your Messages Intact | Syniverse
Part-1: Best Practices for SMS A2P Message Encoding Do you find that your carefully crafted SMS messages are getting split into two or more messages? Split messages are not only frustrating but costly. Mobile Network Operators (MNOs) and other messaging partners...
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Connectivity
CONNECTIVITY
5G, networks, roaming, LTE, IPX, Wi-FiThe Impacts of Private Wireless
Private wireless networks continue to show strong applicability with their ability to create localized cellular networks that are secure, have limited latency issues, offer greater capacity, and have the ability to connect a large number of mobile devices. The...
VoLTE Roaming Testing, The Key to Successful VoLTE Acceleration
Voice over LTE has been around for quite some time and it's no longer a stranger to the applicability in roaming either. It's ability to offer mobile users a heightened experience by delivering high-quality voice services and lower connection times has been a key...
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How 5G End-to-End Encryption for Roaming Works | Syniverse
Keep Your Network Integrity: How 5G End-to-End Encryption for Roaming Works The introduction of 5G technology marks a new shift in telecommunications. It offers unparalleled speeds, low latency, and the ability to link an enormous number of devices. However, this...
read more3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage
The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...
Enabling Private Networks for Enterprise
Private network enablement is the product of several complex components that working together allow a private wireless network to function seamlessly. One of these components with substantial influence on enabling a private network is connectivity. For over 35 years,...
A Bold Step Forward for Our Customers
As the world's most connected company, Syniverse has a diverse and dedicated customer base. Our teams at every level within the organization have established collaborative partnerships through each stage of the customer relationship, ultimately working to deliver...
Employee Notifications and COVID Protocol Awareness
There is no denying the last year has changed the way we live, work, and communicate. Simple tasks like meeting for a coffee or talking around the watercooler were lost, fragmenting the very communication that often holds organizations together. While there are still...
Messaging
MESSAGING
Text messaging, RCS, multimedia messaging, push notification, chatbots
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Personalize the Customer Experience for SMS/MMS with Real-Time Text Translations | Syniverse
Part-3: Best Practices for Personalizing Your A2P Messaging Strategy Automation and enhancing the customer experience are reasons businesses of all sizes are rapidly adopting A2P Messaging solutions to communicate with their customers. Personalization is key to...
read moreUS Businesses Should Take Note of WhatsApp
Why it is an increasingly important channel for reaching out to customers and how you can easily adopt it into an omnichannel approach. In a world where communication is indispensable, WhatsApp has emerged as a powerful contender in the messaging app arena. With over...
How To Improve Real-Time Guest Engagement and Management
Create Moving Customer Experiences for People on the Move Everyone’s on the move these days. So, naturally, it has become increasingly important for businesses, particularly in the hospitality industry, to have real-time customer engagement wherever they are....
Maximize Your Click-Through-Rate (CTR) – Harness the Power of Branded URL Shorteners!
Have you ever received a text message from a company with a link to their website or a promotion, but you were hesitant to click on it because you weren't sure if it was genuine? You're not alone! This is a common problem that businesses face when using SMS marketing....
security
SECURITY
Private networks, IoT strategy, fraud
Completing the Puzzle of Trusted Communications | Syniverse
Silver bullets and over-simplified solutions We live in a world where we are increasingly offered simple solutions to fix complex problems. Headlines and sound bites offer “super foods” that can transform your health, the only exercise you need to get fit, and gadgets...
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Why You Need Multi-Factor Authentication | Syniverse
Multi-Factor Authentication (MFA) is now an essential part of every digital experience. While we are all used to passwords, we previously only used MFA when logging into select services such as banking or work VPNs. However, due to increased digital fraud, MFA is now...
read moreMaking the Business Case for Emerging Technologies
Since my last blog post on this topic, I think that you would agree that the universe of emerging business technologies is rapidly changing. Let’s step back and assess the emerging technology landscape a bit further in the mobile operator and enterprise markets. ...
Verify Your Customers with Voice Calling Two-Factor Authentication
Communicate with customers beyond SMS for secure two-factor authentication.
How to Successfully Deploy IoT – And What to Avoid
Security is an often an overlooked aspect of IoT deployment. Learn how you can smoothly deploy IoT.
Taking the I out of IoT – Before, During and After COVID-19
Most enterprises are looking into moving off the public internet and taking the I out of IoT.
blockchain
BLOCKCHAIN
Billing and charging, digital transactions, smart-contract management
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Future of Clearing and Settlement Lies in Blockchain
One of our resident experts in this technology explains why it’s opening a new chapter for billing and payment.
read moreSyniverse-IBM Blockchain Solution Builds Momentum in First Weeks
Our PR director recaps some media coverage highlights from our blockchain solution announcement with IBM.
Syniverse Collaborates with IBM to Begin New Chapter in Blockchain
Private blockchain offers a perfect technology to enable this, and this month Syniverse made a major move in this area with the announcement of completion of a proof of concept with IBM, Orange, and MTS.
Users’ Group Brings the Best of Syniverse to Customers
Of all the ways we work with our customers, the occasions when we can meet in person are my favorite. Although technology makes it easier than ever to collaborate, I’m always amazed at how rewarding it is to be able to spend quality time with our customers – and our...
MOBILE MARKETING
Multi-channel marketing, customer loyalty, customer engagement, intelligent communications
How CPaaS Can Drive Guest Experience Personalization in Hospitality
Creating a seamless, single interface for all your guest interactions, across channels, can help you to deliver personalization that will truly set you apart. Why do you pick one hotel or restaurant over another? Vibe? Quality? Price? Convenience? Probably....
Creating Unforgettable Experiences with Your Clients Through WhatsApp Business Platform
Mobile devices have become the norm for businesses that want to engage with their customers. The reason? Our reliance on and connectivity to these devices has never been greater! What is the first thing you do when you wake up? I’m pretty sure you grab your phone, see...
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How Augmented Reality Can Transform Your Guest Experience
Would you like to see information that is relevant and important to you, at just the right moment, when you travel? If your answer is yes, then your guests and customers will probably feel so too. With Augmented Reality (AR), this is now possible—especially when...
read moreTake Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel hospitality marketing in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50 countries, accounting...
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
SYNIVERSE
People behind the Tech, corporate social responsibility
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ITW 2023: Three Trends That Require Your Attention
International Telecoms Week (ITW) is the world’s largest gathering of global telecom executives. With over 6,000 attendees and 2,000 companies represented, it serves as a major event for our industry. ITW brings together the wholesale telecoms community,...
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How Syniverse Reduces the Complexities of Private Wireless Networks
Private cellular networks are continuing to expand, helping power innovation across industries and allowing businesses to unlock exponential growth. Used by organizations to increase connectivity between systems and secure critical infrastructure, private networks are...
read moreTransactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business
The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering...
Improve Customer Engagement With Intelligent Fallback Messaging
There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...
Communication Trends in the Travel and Hospitality Industry
Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition. The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...
All
ALL POSTS
All categoriesThe Definitive Guide to SMS Aggregators | Syniverse
The Definitive Guide to SMS Aggregators Mobile communication is a crucial part of customer outreach. It offers unmatched efficiency and reliability by collecting multiple SMS routes into a single platform. With an SMS aggregator, businesses can effortlessly...
The Solution to 2G Fallback and 3G Sunset | Syniverse
The Solution to 2G Fallback and 3G Sunsetting | Syniverse The Solution to 2G Fallback and 3G Sunsetting: VoLTE When a more advanced network like 4G or 5G can’t be used, devices switch to a 3G fallback. This ensures uninterrupted connectivity and consistent...
Benefits of an Enabled 5G Roaming Solution | Syniverse
Benefits of an Enabled 5G Roaming Solution The rise of 5G roaming technology has completely transformed the global telecommunication landscape. It brings faster speeds, lower latency, improved device connectivity and enhanced security to a whole new level. With 5G...
Boost Customer Satisfaction with an Interactive Voice Response (IVR) Application for One-time Passcode (OTP) Delivery
Get ready to dive into the world of Interactive Voice Response (IVR) with me! With 25 years of experience under my belt, I’ve gained some invaluable insights. One of them being the power of using an IVR application to not only deliver one-time passwords, codes, and...
What Is IoT Technology? | Syniverse
What Is IoT Technology? The Internet of Things (IoT) changes how we live and work. By connecting everyday objects to the Internet, IoT technology opens up possibilities for enhanced efficiency and convenience. From smart homes to industrial automation, IoT is...
Exploring the Key Differences Between BCE and TAP—Proving Out Why Mobile Network Operators Should Adopt the New GSMA Standard
In the rapidly evolving world of telecommunications, industry standards and protocols play a critical role in ensuring smooth and efficient operations for mobile network operators (MNOs) —especially when it comes to managing aspects of wholesale roaming, including the...
The Impacts of Private Wireless
Private wireless networks continue to show strong applicability with their ability to create localized cellular networks that are secure, have limited latency issues, offer greater capacity, and have the ability to connect a large number of mobile devices. The...