LATEST POSTS
How Syniverse’s Roaming Testing Ensured Connectivity at the Paris Olympics | Syniverse
How Syniverse's Roaming Testing Ensured Connectivity at the Paris Olympics As Paris prepared to host an influx of 15.3 million visitors for the 2024 Olympics and Paralympics earlier this summer — more than seven times its population — mobile network operators (MNOs)...
Completing the Puzzle of Trusted Communications | Syniverse
Silver bullets and over-simplified solutions We live in a world where we are increasingly offered simple solutions to fix complex problems. Headlines and sound bites offer “super foods” that can transform your health, the only exercise you need to get fit, and gadgets...
Personalize the Customer Experience for SMS/MMS with Real-Time Text Translations | Syniverse
Part-3: Best Practices for Personalizing Your A2P Messaging Strategy Automation and enhancing the customer experience are reasons businesses of all sizes are rapidly adopting A2P Messaging solutions to communicate with their customers. Personalization is key to...






Connectivity
CONNECTIVITY
5G, networks, roaming, LTE, IPX, Wi-FiBenefits of an Enabled 5G Roaming Solution | Syniverse
Benefits of an Enabled 5G Roaming Solution The rise of 5G roaming technology has completely transformed the global telecommunication landscape. It brings faster speeds, lower latency, improved device connectivity and enhanced security to a whole new level. With 5G...
What Is IoT Technology? | Syniverse
What Is IoT Technology? The Internet of Things (IoT) changes how we live and work. By connecting everyday objects to the Internet, IoT technology opens up possibilities for enhanced efficiency and convenience. From smart homes to industrial automation, IoT is...

The Importance of VoLTE Roaming Testing | Syniverse
5G and the Importance of VoLTE Roaming Testing The mobile industry is undergoing a significant transition with the advent of 5G technology. This next-generation network promises faster speeds, lower latency, and the ability to connect more devices...
read moreEvolved Mobility for Outbound Roaming Reduces OpEx for Mobile Operators Retiring 3G Networks
As the telecom market continues to look to 5G as the next platform evolution in communications technologies, mobile operators are looking to sunset their legacy 2G and 3G networks. There are a few key reasons for retiring legacy 2G and 3G networks. Retiring the radio...
Global Mobile Operators Need to Start Accelerating VoLTE Roaming
Here’s the thing… mobile technology, as it has done over the past 50 years, continues to evolve. For mobile operators, if they do not evolve as well to support new technologies and advancements in networks and devices, then they are simply putting themselves and their...
International Operators Steering Roaming Traffic Away From 2G Only Networks
Over the last several months, there has been a dramatic shift with Mobile Network Operators (MNOs) steering roaming traffic away from some visited networks that rely on 2G for voice. In just the last month, Syniverse was able to verify that three European MNOs and one...
Managing the Complexities of Connectivity for Enterprises and Operators
The service provider’s role in enabling the deployment of private mobile networks Powering digital transformation by connecting devices and powering verticals from manufacturing to healthcare, private wireless networks are driving innovation across multiple...
Messaging
MESSAGING
Text messaging, RCS, multimedia messaging, push notification, chatbots

What Does RCS Mean for Businesses? | Syniverse
What Does RCS Mean for Businesses? In today's fast-moving digital landscape, keeping your messaging strategy and technology aligned with the latest trends has never been so critical. Recently, Apple announced their intended support for Rich Communication...
read moreWhat is MMS Messaging? What You Need to Know | Syniverse
What is MMS Messaging? Everything You Need to Know About MMS Messages Instant messaging apps and other communication technologies have gained popularity, but MMS remains highly relevant for enterprises. MMS messaging has the capability to send multimedia content such...
The Definitive Guide to SMS Aggregators | Syniverse
The Definitive Guide to SMS Aggregators Mobile communication is a crucial part of customer outreach. It offers unmatched efficiency and reliability by collecting multiple SMS routes into a single platform. With an SMS aggregator, businesses can effortlessly...
Boost Customer Satisfaction with an Interactive Voice Response (IVR) Application for One-time Passcode (OTP) Delivery
Get ready to dive into the world of Interactive Voice Response (IVR) with me! With 25 years of experience under my belt, I’ve gained some invaluable insights. One of them being the power of using an IVR application to not only deliver one-time passwords, codes, and...
security
SECURITY
Private networks, IoT strategy, fraud
What Is Frictionless Authentication and Why You Should Use It | Syniverse
Today’s consumer expects both security and a frictionless customer experience (CX). Whether it’s keyless cars or 1-click checkout, user experience is key. The fact that “a mere one-second delay in page load time in a browsing scenario, yields a 16% decrease in...
read more
Completing the Puzzle of Trusted Communications | Syniverse
Silver bullets and over-simplified solutions We live in a world where we are increasingly offered simple solutions to fix complex problems. Headlines and sound bites offer “super foods” that can transform your health, the only exercise you need to get fit, and gadgets...
read moreProposed FCC Order Stresses the Importance of Carrier Messaging Hubs and Messaging Trusts in Protecting the Privacy and Integrity of Mobile Operators’ Subscribers
Smartphone users, rejoice: The days of spam calls and junk text messages may finally be coming to an end. A proposed Federal Communications Commission (FCC) mandate, issued in March, outlined plans to crack down on automated robocalls and spam text messages because of...
Stop Being Naive: Cybersecurity Is Everyone’s Responsibility
The assertion that “cybersecurity is everyone’s responsibility” is one that I wholeheartedly believe in and support—so much so, in fact, that when I moderated a panel in April at the Swiss Cybersecurity Days conference, panelists and audience members echoed that...
Making the Business Case for Emerging Technologies
Since my last blog post on this topic, I think that you would agree that the universe of emerging business technologies is rapidly changing. Let’s step back and assess the emerging technology landscape a bit further in the mobile operator and enterprise markets. ...
Verify Your Customers with Voice Calling Two-Factor Authentication
Communicate with customers beyond SMS for secure two-factor authentication.
blockchain
BLOCKCHAIN
Billing and charging, digital transactions, smart-contract management

Syniverse and IBM Go Live with First Blockchain-Based Roaming Solution Compliant with New GSMA Billing Standard
Introducing Universal Commerce.
read moreSyniverse Integrates Blockchain to Begin New Phase of Technology Enablement
Syniverse recently took part in a meeting hosted by IBM that focused on the next development phases for blockchain.
Syniverse Collaborates with Customers at Inaugural Users’ Group Meeting
Our new Users’ Group officially launched with a three-day meeting in Tampa.
Syniverse Advances Blockchain’s Future with IBM and Other Industry Leaders
Our Chief Technology Officer was recently invited to a cross-industry meeting hosted by IBM to advance the development of blockchain.
MOBILE MARKETING
Multi-channel marketing, customer loyalty, customer engagement, intelligent communications
Evolved Mobility for Outbound Roaming Reduces OpEx for Mobile Operators Retiring 3G Networks
As the telecom market continues to look to 5G as the next platform evolution in communications technologies, mobile operators are looking to sunset their legacy 2G and 3G networks. There are a few key reasons for retiring legacy 2G and 3G networks. Retiring the radio...
SMS Isn’t Going Anywhere, But It Is Changing. Here’s What’s Leading the Charge and Enabling Mobile Operators to Capitalize in 2023 and Beyond
A recent 2022 Juniper Research report cites that total mobile operator revenue from A2P messaging traffic is set to top more than $54 billion USD by 2025, favorably positioning operators to monetize the relationships that enterprise and messaging aggregator partners...

Maximize Your Click-Through-Rate (CTR) – Harness the Power of Branded URL Shorteners!
Have you ever received a text message from a company with a link to their website or a promotion, but you were hesitant to click on it because you weren't sure if it was genuine? You're not alone! This is a common problem that businesses face when using SMS marketing....
read moreHow CPaaS Can Drive Guest Experience Personalization in Hospitality
Creating a seamless, single interface for all your guest interactions, across channels, can help you to deliver personalization that will truly set you apart. Why do you pick one hotel or restaurant over another? Vibe? Quality? Price? Convenience? Probably....
Creating Unforgettable Experiences with Your Clients Through WhatsApp Business Platform
Mobile devices have become the norm for businesses that want to engage with their customers. The reason? Our reliance on and connectivity to these devices has never been greater! What is the first thing you do when you wake up? I’m pretty sure you grab your phone, see...
SYNIVERSE
People behind the Tech, corporate social responsibility

How Syniverse is Driving the Success of 5G and 5G Roaming
Expanding horizons with 5G The next generation 5G mobile platform, with its expanded capabilities, brings new opportunities and potential to mobile applications and the devices they run on. We’ve only begun to see the potential that 5G has to offer with connected...
read more
ITW 2023: Three Trends That Require Your Attention
International Telecoms Week (ITW) is the world’s largest gathering of global telecom executives. With over 6,000 attendees and 2,000 companies represented, it serves as a major event for our industry. ITW brings together the wholesale telecoms community,...
read moreCreating Unforgettable Experiences with Your Clients Through WhatsApp Business Platform
Mobile devices have become the norm for businesses that want to engage with their customers. The reason? Our reliance on and connectivity to these devices has never been greater! What is the first thing you do when you wake up? I’m pretty sure you grab your phone, see...
Take Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel hospitality marketing in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50 countries, accounting...
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business
The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering...
All
ALL POSTS
All categoriesHow SMS Verification Works | Syniverse
Understanding How SMS Verification Works Using SMS to verify and authorize users is one way to fortify account security. With this process, you can ensure only legitimate users gain access to your business platform. No more worrying about fake accounts or unauthorized...
The Rules of Mass SMS Marketing and How it Works | Syniverse
The Rules of Mass SMS Marketing and How it Works Mass SMS marketing allows businesses to connect with a broad audience on their mobile devices. Businesses can send promotional messages to numerous recipients simultaneously. For these campaigns to work and...
5G SEPP Security & Why You Need it | Syniverse
5G SEPP Security & Why You Need It The arrival of 5G changes the way we connect, offering unparalleled high speed, efficiency, and connectivity. However, with great opportunities come potential new risks to 5G security. With the growing complexity and scale...
CES Showcases the 5G-Powered Future of Tech — But There’s Still More to Come
It may still be a few years until the true potential of 5G comes to fruition, but that doesn’t mean folks are just standing still. Countless innovations that were on display at CES 2024 in Las Vegas earlier this month are already capitalizing upon the next-generation...
What is MMS Messaging? What You Need to Know | Syniverse
What is MMS Messaging? Everything You Need to Know About MMS Messages Instant messaging apps and other communication technologies have gained popularity, but MMS remains highly relevant for enterprises. MMS messaging has the capability to send multimedia content such...
The Best 5G Globally Using IPX
The Best 5G Globally Using IPX Roaming With IPX roaming, you can seamlessly connect to mobile networks worldwide, ensuring uninterrupted communication and data transfer. The introduction of 5G will improve Internet of Things (IoT) applications by significantly...
Syniverse Global SIM: a Powerful Tool to Help IoT Industries and Enterprises
The global Internet of Things (IoT) market size was valued at a USD of $544 billion in 2022 and is projected to grow from $662 billion in 2023 to $3,353 billion by 2030, exhibiting a Compound Annual Gross Rate (CAGR) of 26.1% during the forecast period, as presented...