LATEST POSTS
Why You Need an Omni-Channel Authentication Strategy | Syniverse
Why You Need an Omni-Channel Authentication Strategy In our customer conversations, we are often asked two related questions: Do I need to replace SMS (One Time Password) OTP authentication? If so, what method should I switch to? It’s easy to...
How RCS Chat Can Transform Retail Banking | Syniverse
How RCS Chat Can Transform Retail Banking In the fast-evolving world of retail banking, customer expectations are higher than ever. Traditional communication methods like SMS and email are losing favorability in delivering the personalized, interactive experiences...
How Evolved Mobility Enables | Syniverse
How Evolved Mobility Enables The topic of 3G sunsetting continues to be top of mind for many global mobile network operators (MNOs). As the momentum for 5G adoption continues to build, so does interest in reallocating spectrum and resources from legacy networks to...
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Connectivity
CONNECTIVITY
5G, networks, roaming, LTE, IPX, Wi-FiThe Importance of VoLTE Roaming Testing | Syniverse
5G and the Importance of VoLTE Roaming Testing The mobile industry is undergoing a significant transition with the advent of 5G technology. This next-generation network promises faster speeds, lower latency, and the ability to connect more devices...
How 5G End-to-End Encryption for Roaming Works | Syniverse
Keep Your Network Integrity: How 5G End-to-End Encryption for Roaming Works The introduction of 5G technology marks a new shift in telecommunications. It offers unparalleled speeds, low latency, and the ability to link an enormous number of devices. However, this...
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What is Spectrum in Wireless Communication? | Syniverse
What is Spectrum in Wireless Communication? Wireless spectrum refers to the range of frequencies available for wireless communication. Understanding the significance of wireless spectrum is crucial to effectively utilizing and managing wireless networks. Upgrade...
read moreBenefits of an Enabled 5G Roaming Solution | Syniverse
Benefits of an Enabled 5G Roaming Solution The rise of 5G roaming technology has completely transformed the global telecommunication landscape. It brings faster speeds, lower latency, improved device connectivity and enhanced security to a whole new level. With 5G...
What Is IoT Technology? | Syniverse
What Is IoT Technology? The Internet of Things (IoT) changes how we live and work. By connecting everyday objects to the Internet, IoT technology opens up possibilities for enhanced efficiency and convenience. From smart homes to industrial automation, IoT is...
The Impacts of Private Wireless
Private wireless networks continue to show strong applicability with their ability to create localized cellular networks that are secure, have limited latency issues, offer greater capacity, and have the ability to connect a large number of mobile devices. The...
VoLTE Roaming Testing, The Key to Successful VoLTE Acceleration
Voice over LTE has been around for quite some time and it's no longer a stranger to the applicability in roaming either. It's ability to offer mobile users a heightened experience by delivering high-quality voice services and lower connection times has been a key...
Messaging
MESSAGING
Text messaging, RCS, multimedia messaging, push notification, chatbots
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Is RCS Right for Me? | Syniverse
Is RCS Right for Me? Brands looking to take their business messaging strategy to the next level may be wondering whether Rich Communication Services (RCS) and RCS Business Messaging (RBM) are what they're looking for. RCS and RBM bring interactive communications...
read moreBuild a Tailor-Made A2P Messaging Solution for Your Business | Syniverse
Best Practices for Selecting an Omnichannel A2P Messaging Solution In an omnichannel world, how do you get a tailor-made A2P messaging solution? The first step is to ensure you’re reaching your customers on the channel that’s most convenient for them. That starts by...
Uncover the Culprit Behind Split Messages and Keep Your Messages Intact | Syniverse
Part-1: Best Practices for SMS A2P Message Encoding Do you find that your carefully crafted SMS messages are getting split into two or more messages? Split messages are not only frustrating but costly. Mobile Network Operators (MNOs) and other messaging partners...
Transforming HR Recruiting with SMS Messaging | Syniverse
How Do Oracle and Syniverse Partner to Transform the Recruiting Industry? Businesses are currently facing rapid developments and evolving workforce demographics. The influx of millennials and Gen Z into the labor market has introduced new career expectations and...
security
SECURITY
Private networks, IoT strategy, fraud
Why You Need an Omni-Channel Authentication Strategy | Syniverse
Why You Need an Omni-Channel Authentication Strategy In our customer conversations, we are often asked two related questions: Do I need to replace SMS (One Time Password) OTP authentication? If so, what method should I switch to? It’s easy to...
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eSIMs and SIM Swap: Will eSIMs Make SIM Swap Fraud More Likely? | Syniverse
For those who can remember, there was a time when getting a new mobile phone included the ritual of swapping the Subscriber Identification Module (SIM), that little plastic and metal card, from the old to the new device. This chip stored your mobile phone number and...
read moreCompleting the Puzzle of Trusted Communications | Syniverse
Silver bullets and over-simplified solutions We live in a world where we are increasingly offered simple solutions to fix complex problems. Headlines and sound bites offer “super foods” that can transform your health, the only exercise you need to get fit, and gadgets...
Why You Need Multi-Factor Authentication | Syniverse
Multi-Factor Authentication (MFA) is now an essential part of every digital experience. While we are all used to passwords, we previously only used MFA when logging into select services such as banking or work VPNs. However, due to increased digital fraud, MFA is now...
How SMS Verification Works | Syniverse
Understanding How SMS Verification Works Using SMS to verify and authorize users is one way to fortify account security. With this process, you can ensure only legitimate users gain access to your business platform. No more worrying about fake accounts or unauthorized...
5G SEPP Security & Why You Need it | Syniverse
5G SEPP Security & Why You Need It The arrival of 5G changes the way we connect, offering unparalleled high speed, efficiency, and connectivity. However, with great opportunities come potential new risks to 5G security. With the growing complexity and scale...
blockchain
BLOCKCHAIN
Billing and charging, digital transactions, smart-contract management
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The Sky is No Longer the Limit for Emerging Technologies and Mobile Operators
Blockchain now is beyond the hype and industries have been adopting it as a value-add proposition to the business, for example automating processes cross organizationally.
read moreSyniverse Highlights 5G, IoT and Blockchain at March 17 Tech Conference
We have three speakers and a full team scheduled to attend IoT Tech Expo in London next month.
Syniverse Recognized for Advancing New GSMA Billing Standards
Senior Director Anna Gussmann was recently presented an award by the GSMA.
Top Syniverse Blog Posts of 2019
A look back at some of some of our most notable writings on topics like 5G, blockchain and RCS.
MOBILE MARKETING
Multi-channel marketing, customer loyalty, customer engagement, intelligent communications
Maximize Your Click-Through-Rate (CTR) – Harness the Power of Branded URL Shorteners!
Have you ever received a text message from a company with a link to their website or a promotion, but you were hesitant to click on it because you weren't sure if it was genuine? You're not alone! This is a common problem that businesses face when using SMS marketing....
How Augmented Reality Can Transform Your Guest Experience
Would you like to see information that is relevant and important to you, at just the right moment, when you travel? If your answer is yes, then your guests and customers will probably feel so too. With Augmented Reality (AR), this is now possible—especially when...
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Boost Customer Satisfaction with an Interactive Voice Response (IVR) Application for One-time Passcode (OTP) Delivery
Get ready to dive into the world of Interactive Voice Response (IVR) with me! With 25 years of experience under my belt, I’ve gained some invaluable insights. One of them being the power of using an IVR application to not only deliver one-time passwords, codes, and...
read moreThe Importance of Personalized Customer Experiences in Retail
In the past, price and product features were usually the primary drivers of customer acquisition and sales. While that is still the case, personalization of the customer experience has also emerged as a very important factor. In fact, 80% of consumers are more likely...
Banking on CX: How Innovation Can Transform Customer Experience into Business Value
In today's fast-paced and highly competitive business world, companies in the banking and financial services industry (BFSI) are constantly seeking ways to differentiate themselves from their competitors. One key area that can make a significant impact is customer...
SYNIVERSE
People behind the Tech, corporate social responsibility
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CES Showcases the 5G-Powered Future of Tech — But There’s Still More to Come
It may still be a few years until the true potential of 5G comes to fruition, but that doesn’t mean folks are just standing still. Countless innovations that were on display at CES 2024 in Las Vegas earlier this month are already capitalizing upon the next-generation...
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VoLTE Roaming Testing, The Key to Successful VoLTE Acceleration
Voice over LTE has been around for quite some time and it's no longer a stranger to the applicability in roaming either. It's ability to offer mobile users a heightened experience by delivering high-quality voice services and lower connection times has been a key...
read moreITW 2023: Three Trends That Require Your Attention
International Telecoms Week (ITW) is the world’s largest gathering of global telecom executives. With over 6,000 attendees and 2,000 companies represented, it serves as a major event for our industry. ITW brings together the wholesale telecoms community,...
How Syniverse Reduces the Complexities of Private Wireless Networks
Private cellular networks are continuing to expand, helping power innovation across industries and allowing businesses to unlock exponential growth. Used by organizations to increase connectivity between systems and secure critical infrastructure, private networks are...
What is 5G?
Mobile technology has come a long way The evolution of mobile telecommunications has come a long way over a relatively short period of time. Originally, mobile technology was aimed at supporting person-to-person communications. Supported by rudimentary infrastructure...
What a week at the WAS event in Vancouver!
Fresh off the Mobile World Congress event in Barcelona, there was little time to reflect on those conversations before heading to British Columbia to participate in one of the roaming industry’s largest gatherings: the Wholesale Agreements and Solutions conference...
All
ALL POSTS
All categoriesWhat Is Frictionless Authentication and Why You Should Use It | Syniverse
Today’s consumer expects both security and a frictionless customer experience (CX). Whether it’s keyless cars or 1-click checkout, user experience is key. The fact that “a mere one-second delay in page load time in a browsing scenario, yields a 16% decrease in...
What Does RCS Mean for Businesses? | Syniverse
What Does RCS Mean for Businesses? In today's fast-moving digital landscape, keeping your messaging strategy and technology aligned with the latest trends has never been so critical. Recently, Apple announced their intended support for Rich Communication...
How Syniverse’s Roaming Testing Ensured Connectivity at the Paris Olympics | Syniverse
How Syniverse's Roaming Testing Ensured Connectivity at the Paris Olympics As Paris prepared to host an influx of 15.3 million visitors for the 2024 Olympics and Paralympics earlier this summer — more than seven times its population — mobile network operators (MNOs)...
Completing the Puzzle of Trusted Communications | Syniverse
Silver bullets and over-simplified solutions We live in a world where we are increasingly offered simple solutions to fix complex problems. Headlines and sound bites offer “super foods” that can transform your health, the only exercise you need to get fit, and gadgets...
Personalize the Customer Experience for SMS/MMS with Real-Time Text Translations | Syniverse
Part-3: Best Practices for Personalizing Your A2P Messaging Strategy Automation and enhancing the customer experience are reasons businesses of all sizes are rapidly adopting A2P Messaging solutions to communicate with their customers. Personalization is key to...
Build a Tailor-Made A2P Messaging Solution for Your Business | Syniverse
Best Practices for Selecting an Omnichannel A2P Messaging Solution In an omnichannel world, how do you get a tailor-made A2P messaging solution? The first step is to ensure you’re reaching your customers on the channel that’s most convenient for them. That starts by...
Why You Need Multi-Factor Authentication | Syniverse
Multi-Factor Authentication (MFA) is now an essential part of every digital experience. While we are all used to passwords, we previously only used MFA when logging into select services such as banking or work VPNs. However, due to increased digital fraud, MFA is now...