End-to-End Encryption (E2EE) is a hot topic. Conversations that weigh up how encryption differs between messaging services such as RCS, iMessage, WhatsApp, and Signal are ongoing. There are many opinions out there on how much each service can be trusted to deliver secure communications.
However, when it comes to delivering trusted communications, E2EE can be likened to the tip of the iceberg and a highly visible distraction from bigger, more dangerous issues that lie beneath. This analogy holds with the nearly universal encryption of traffic on the web. Here, certain types of fraud have been reduced, but deeper and more problematic vulnerabilities persist.
For any service or provider to deliver secure, trusted communications requires a comprehensive solution stack that covers not only E2EE but also goes way beyond it.
Serious consideration should be paid to the following capabilities.
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Platform authentication — to prevent unauthorized entry to the message platforms, such as OAuth2, Mutual TLS, and more.
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Data encryption — with secure hardware-based key stores.
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Customizable data retention policies — to minimize data exposure.
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SIM swap and porting fraud detection — to prevent account takeover attacks and number hijacking.
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KYC checks — to prevent impersonation fraud and validate new mobile numbers.
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Number lifecycle management — to identify when registered phone numbers change ownership.
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Verified senders — to prevent brand spoofing and increase consumer trust.
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Branded URL shorteners — to distinguish genuine trusted links from malicious.
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Campaign approval processes — to shut out bad actors.
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AI/ML traffic management — to detect and flag abusive traffic such as spam, phishing, and Artificially Inflated Traffic.
As you can see, secure, trusted communications require a full stack beyond E2EE. Contact an expert today to learn how Syniverse has got you covered on the entire iceberg of trusted communications, not just the tip you see above the water.
Interested in additional techniques to optimize your Mobile Identity and Authentication strategy? Check out our whitepaper, Cracking the Security Trilemma.
Other related posts
Why You Need Multi-Factor Authentication
Completing the Puzzle of Trusted Communications
What is Frictionless Authentication and Why You Should Use It
eSIMs and SIM Swap: Will eSIMs Make SIM Swap Fraud More Likely?
Why You Need an Omni-Channel Authentication Strategy
